Last Updated: January 7, 2026

1. Introduction

ElevateAI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our career development platform.

2. Information We Collect

2.1 Information You Provide

Account Information: Name, email address, password
Profile Information: Education, work experience, skills, career interests
Assessment Data: Survey responses, quiz answers, career preferences
User Content: Resumes, cover letters, and other documents you upload
Payment Information: Processed securely through Paystack (we don't store card details)

2.2 Automatically Collected Information

Usage Data: Pages visited, features used, time spent on the platform
Device Information: Browser type, operating system, IP address
Cookies: We use cookies for authentication and to improve user experience

3. How We Use Your Information

We use your information to:

Provide and personalize our career development services
Generate AI-powered career recommendations and analyses
Process subscriptions and payments
Send important service updates and notifications
Improve our platform and develop new features
Respond to your support requests
Comply with legal obligations

4. AI and Data Processing

4.1 AI Analysis: We use Google Gemini AI to analyze your career assessment responses and provide personalized recommendations. Your data is processed securely and is not used to train Google's models.

4.2 Data Minimization: We only send necessary information to AI services and use techniques to minimize data exposure while maintaining recommendation quality.

5. Data Sharing and Disclosure

We may share your information with:

Service Providers: Payment processors (Paystack), email services (Resend), AI services (Google Gemini)
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets

We never sell your personal information to third parties.

6. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

You have the right to:

Access: Request a copy of your personal data
Correction: Update or correct inaccurate information
Deletion: Request deletion of your account and data
Export: Download your data in a portable format
Opt-Out: Unsubscribe from marketing communications

To exercise these rights, contact us at privacy@elevateaiapp.tech

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymize your data within 30 days, except where we must retain it for legal obligations.

9. Cookies and Tracking

We use cookies and similar technologies for:

Essential Cookies: Required for authentication and security
Analytics: To understand how users interact with our platform
Preferences: To remember your settings

You can control cookies through your browser settings.

10. Children's Privacy

Our Service is not intended for users under 16 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our platform. Your continued use after changes indicates acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: privacy@elevateaiapp.tech
Support: support@elevateaiapp.tech
Website: elevateaiapp.tech